Reports to: Vice President

Schedule: Monday-Friday but available to support 24/7 operations

Key Responsibilities:

• Relationship Building and Employee Engagement
  • Develop strong, trust-based relationships with leaders, managers, and employees at all levels, modeling the relational value of being engaged, clear, generous, humble, and kind in interactions.
  • Serve as a go-to resource for employees, proactively engaging with teams to understand their needs, concerns, and ideas.
  • Promote a positive workplace culture that enhances connection, belonging, and well-being, and reflects our commitment to healthy and supportive relationships.
  • Provide coaching and guidance to managers to strengthen their leadership, communication, and team-building skills in alignment with our relational and opportunity-driven values.
  • Act as a liaison between employees and leadership to ensure voices are heard and concerns are addressed promptly, compassionately, and with integrity.
• Strategic Partnership
  • Collaborate with business leaders to understand organizational goals and align HR strategies that support workforce planning, employee development, engagement, and retention.
  • Use data, trends, and feedback to guide decision-making and recommend people-focused solutions that support quality outcomes.
  • Partner on change management efforts to ensure transitions are smooth, transparent, and empathetically managed in a way that builds trust and demonstrates integrity.
• Employee Relations and Support
  • Guide employee relations using a relational, people-centered approach focused on consistency, transparent communication, and respectful resolution.
  • Provide guidance on performance management, conflict resolution, policy interpretation, and workplace best practices.
  • Support leaders in navigating complex interpersonal situations with tact, professionalism, and fairness.
• HR Operations and Compliance
  • Ensure HR policies, practices, and documentation comply with federal, state, and local laws.
  • Execute high-quality, hands-on HR functions including Recruitment and Onboarding, Payroll, Benefits and Leave Administration, HR Data and Systems (HRIS), Policy and Compliance, and Learning and Development.
  • Assist with investigations, documentation, and follow-through while maintaining confidentiality, integrity, and trust.
• Talent Development and Culture
  • Help identify talent needs across the organization and collaborate on development plans, training opportunities, and succession planning that create opportunity and career growth.
  • Lead or support employee engagement programs, recognition initiatives, and culture-building activities that reinforce Print Pro’s mission and values.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or related field, or equivalent experience.
• 5 plus years of experience in HR roles, preferably with Human Resource Manager or generalist experience.
• Strong interpersonal, communication, and relationship-building skills.
• Proven ability to influence and partner with employees and leaders at all levels.
• Experience navigating employee relations with professionalism, empathy, and sound judgment.
• Knowledge of employment laws and HR best practices.
• Ability to balance relational strengths with confidentiality, accountability, integrity, and strategic thinking.

Key Competencies:

• Relationship-Oriented Leadership
• Emotional Intelligence and Active Listening
• Collaboration and Influence
• Coaching and Development
• Conflict Resolution
• Strategic Mindset
• Ethical Judgment and Confidentiality
• Adaptability and Change Agility

Our Benefits Include:

• Health, Dental and Vision Insurance
• 401K Match at 4%
• Merit Based Pay
• Paid Vacation
• Paid Holidays
• Year-end Profit Sharing
• Paid Gym Membership
• Employee Assistance Program
• Yearly Steel Toe Allowance
• Yearly Prescription Safety Glass Allowance
• Quarterly Perfect Attendance Bonus
• Continuous Advancement Opportunities
• A work community you can be proud of!

• Military, veterans, and spouses encouraged to apply
• ALL MOS / AFSC / RATINGS encouraged to apply
• Seeking to grow our Print Pro military / veteran community